In any case, thank you for your guidance and I will let you know what happens when I am able to attempt again to solve these issues in two weeks. That was a long explanation, I'm sorry about that. He doesn't, however, have the cognitive ability to sign himself back into EA App were I to sign him out in order to attempt to solve issues related to his EA account or his laptop(s) so I am unable to work on this matter further until he returns for another visit in two weeks. He doesn't live with me so the only time I can work on his laptop(s) is when he is visiting overnight and even then I can only try to solve issues regarding his EA account or his laptop(s) when he is sleeping because he doesn't like anyone else touching his computer(s). He has autism and insists on being signed into his EA App all of the time, just as he insisted on staying signed into Origin. I am replying under a different account name because the EA account that was having the difficulty, Oliver_Hillary, and the laptop in question belongs to my adult son. If that is your case, try installing older versions of the app.Hello, Thank you so much for your help. Even in some rare cases, the re-install step also doesn't work.iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously. Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it.After that put it to charge, and press the power button. If none of the above is working, you can wait till your phone battery drains and it turns off automatically.Now you can try opening the app, it may work fine. Press the power off button for a few seconds and then choose restart from the menu to restart your device. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) on your phone. Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. It is one of the most common problems in mobile phones and tablets.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |